Project Overview

🧾 Project Summary:

As digital healthcare experiences rapid growth, many platforms struggle to provide seamless user experiences. This project focused on designing a healthcare platform that seamlessly integrates intuitive UX, real-time telemedicine, secure data handling, and AI-powered health support. The goal: to create an effortless experience for users to book appointments, consult with healthcare providers, and manage their well-being.

🗓️ Timeline:

6–8 weeks

🧰 Tools Used:

Figma · Miro ·Notion ·Figjam.

🎭 Role:

UX Designer · Frontend Developer · Research Lead

🏷️ Tags: #CaseStudy #DesignProcess #UserResearch #UI #Development #Accessibility #AI

Problem Statement

🧩 "Booking healthcare should be as simple as ordering food—but it's not."

🔍 What We Discovered:

• Difficulty in finding available doctors on time
• Anxiety around health data privacy
• Confusing interfaces for non-tech-savvy users
• Fragmented flows between appointments, reminders, and records

🎯 Problem Statement:

Users need a secure, intuitive, and integrated healthcare platform that simplifies booking, tracking medications, and conducting teleconsultations—all while addressing privacy concerns and offering a frictionless experience.

User Research

📊 Quantitative (120 Responses):

• 78% struggle with appointment booking
• 65% worry about data privacy
• 70% find current apps confusing